Question 1

Is this about my team being lazy?

Accepted Answer

No. The questions look at how the system handles assignment, proof, and follow-up. The team is doing its best inside the system that exists.

Question 2

How is this different from the SOP Reality Check?

Accepted Answer

This focuses on whether work is verified once it has been assigned. The SOP Reality Check looks at whether the SOPs themselves drive the work in the first place.

Question 3

What do I get at the end?

Accepted Answer

A read on where verification is missing and one concrete control to add first.